After you Upload the Batch Scan or BARCODES file to Clixon the first time:
- It should Map the file to Clixon, so that the next time you choose to upload it will direct you right to the BARCODES field on your computer.
- Every time you plug in your Batch Scanner via a USB cable, the Data will be Uploaded to this location.
- The .TXT file should look something like this:
Notice the Information the file contains:
- Date
- Time
- Quantity
- Item ID (This is a unique 'Clixon ItemID' assigned to each Item).
Troubleshooting - CS3000 Batch Scanner
If your scanner is not responding, i.e. not beeping, beeping is different than normal, or if the light is constantly 'Green':
- Try Scanning the Rest Factory Defaults barcode - Page 54 or 126 in the Product Reference Guide
- Or, pop off the cover (possibly silver in color) on the 'back end' of the scanner, and you will see a Reset Button, press this button.
- Page 17 shows an image with the Identification labels for each part of the Scanner, including the Reset Button.
If neither of these two options work you will need to contact the company where you purchased the Scanner.