Reconcile/Close or Reconcile/Export Orders
Once you have Received an Order (using the vendor invoice) you will Reconcile the Order.
- To begin you will go to Orders - Reconcile or Reconcile/Export (if you export to an Accounting application).
- Select the Order, you wish to Reconcile to open it and have your Vendor Invoice in your hand.
- At the top of the page you will enter the Vendor Invoice information: Invoice #, Invoice Date, Shipping, and Tax.
- You can also enter an Order Discount %, and if applicable choose the AP Ledger account your accounting software might use.
- Once you enter the Shipping and Tax (and apply any Discounts) the Total $ should match your Invoice Total.
If the order Total does not match the Invoice total:
- First, review the Unit Price for each Product to see if any are different on the Invoice compared to the Price displayed in Clixon.
- Click into the Price field for a given product and a window will open allowing you to enter and Save the updated Price.
- Updating the Unit Price of a product on the Order will update the Price for future purchases at your office and all other offices, if you are part of a group.
- If you do not agree with the Price you can reach out to the Vendor or your Sales Rep to request a Credit and possibly a Price change to your plan.
- Second, if the Unit Prices are all correct you might have a Product Discount that you need to apply.
- Again click into either the Discount % or Ext. Cost field for a given product.
- Then simply enter the Ext. Cost shown on the Invoice for that product...this will auto populate the correct Discount %, and click Save.
- By doing this you do not change the Unit Price, so your future purchases will still show the correct Price for each product.
Once your order Total matches the invoice total, you will click the green Reconcile/Close or Reconcile/Export button.
- If you do export to accounting software the Order will now be sent to the Export to Accounting page, found in your left menu.
- If not it will be in the Closed Orders page also in your left menu.
Remember you can use the Order History to also review your past orders and you can easily Re-Order from these old orders.